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I have submitted my claim. call to check, they tell me to call back in 48 hrs.

call back in 48 hrs. tell me to call back in 10 days. I do. They say they didn't receive it.

I submit again. Call, tell me to check back in 10 days. I do. They have but need more information.

I ask what. they don't know. told me to wait for it in the mail. we get mail almost everyday saying that I need to finish filing the claim.

I call, they say it is filed, but waiting on more information. the hospital calls me say that HCC called them saying they need more information from me.

I call HCC and they say they don't need more information. on and on and on

Product or Service Mentioned: HCCMIS Medical Claim.

Reason of review: Order processing issue.

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Anonymous
Chicago, Illinois, United States #1220117

Hello,

We are sorry to hear of this experience. To better assist you, please note there are several ways to contact us.

We can be reached via phone 1-800-605-2282 and one of our skilled customer service representatives will be able to further assist you, via chat from our website www.hccmis.com or via email service@hccmis.com. Also our hours of operation are Monday from 7:00am until 12:00am and Tuesday-Friday 7:00am until 11:00pm EST.

Kind Regards

_The TMHCC Team

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