HCCMIS Medical Claim Reviews

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I have submitted my claim.call to check, they tell me to call back in 48 hrs. call back in 48 hrs. tell me to call back in 10 days. I do. They say they didn't receive it. I submit again. Call, tell me to check back in 10 days. I do. They have but need more information. I ask what. they don't know. told me to wait for it in the mail. we get mail almost everyday saying that I need to finish filing the claim. I call, they say it is filed, but...
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No any attention to customers. Probably next time I'll choose a different company. I had typical case of urgent help, we visited doctor with a child after flu on Saturday, and received an answer that we need to cover everything on our own. Any contacts with customer service just provide a links on a website, nobody is able to explain the huge discrepancy between brochure and reality or explain a cancellation terms before you submit request on...
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1.0
#908058
At the doctor and asked them again, as I wouldn't go in if it wouldn't be covered by the insurance, the doctor assistant called HCCMIS again to be sure, and they told her as well that it would be fully covered. Then, a few weeks later, after sending them my official receipts, they tell the doctor that they don't cover it anymore and I can pay for the doctor appointment and the medicines myself. WHAT? If I knew this beforehand, I would've never...
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Purchased medical insurance with them, which I ended up using - I had to visit an emergency room. They rejected all the claims from the hospital, even though deductible was met. Several resubmissions were in vain - they come up with different, but non-real reasons each new time. The last one states that the patient has another primary insurance. What? Where this is coming from now. Complete scam, overall I should not have bought the insurance...
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1.0
I didn't like
  • False advertising
  • Billing
#845540
To whom it may concern, I am writing, you sent me letter, I have been sick, my parents have been sick so was not able to fill out claim form, tried to print and am unable to print. YOU make it as hard as possible to fill out forms to get to them to print. But I will be calling tomorrow thank you to get forms mailed to me. I am very sorry that I chose you as my health care company. So I will need the Claimants statement and Authorization form...
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1.0
#835567