My father who was visiting USA had the Atlas America insurance. He had a cardiac emergency and had to be hospitalized and undergo a bypass surgery.
The insurance did not cover a penny and chased us away to be on our own. They manipulate the "Acute onset of a pre-existing illness" clause in a way that benefits them.
They use it to sell the insurance but when the time comes for a claim they do not accept it. They did not accept that my father's condition was an acute onset despite the doctors providing the certificate that it was an acute onset.
Product or Service Mentioned: Hccmis Claim.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.